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UVPlay – T&C

UVPlay- Description

UVPlay is the most easy, interesting & engaging games. The gaming platform is to provide a seamless, convenient, and engaging experience for gamers.

Cost: UVPlay service will cost you 10 LKR for prepaid users and 300 LKR for postpaid users

Personal Information We Collect

• Your name and Mobile number

• Your subscription type and payment channel i.e. Airtime

• Customer care information through your contact with us

• Information about your usage of the App, such as how often you use it or when you dismiss alerts

• The level of service that you receive – for example, delivery reports, delays or service faults and other events that may affect our services

When we collect your personal information

• When you first subscribe to the service

• When you use the UVPlay services and any of its features

• When you contact our customer care teams with a query

How We Use Your Information

  • To help us identify you
  • To provide you access to the service
  • Billing and customer care
  • To notify you of any changes to the services that may affect you
  • Identity verification

Marketing and Profiling

If you are opted into marketing and have given us permission to use your data to tailor these communications, we’ll use your interactions with this portal to inform the sorts of marketing we should be sending you so that it’s the most relevant for you. To opt out of Marketing messages or profiling: If you no longer want to receive marketing messages from SLT Mobitel or UVCANN, you can elect to opt out of all marketing communications or only selected methods (email, messaging, phone or post).

How to opt out:

  • Contact our customer care team
  • All our marketing messages come with an “unsubscribe” link which you can click to unsubscribe
  • Tell the adviser you no longer want to be marketed to, if you receive an outbound marketing call
  • Opting out does not mean that you won’t any longer receive service-related messages, such as messages telling you about your order status or when our Terms and Conditions change. You will still continue to receive those (unless we have indicated otherwise). You may also receive marketing via push notifications if you have not turned them off via your App settings.